Help Center
Everything you need to know
Find answers, explore guides, and get the support you need—fast.
Browse by topic
Popular articles
View all articles →Do you serve my state?
We currently serve patients in Texas only. We will share updates as our service area expands.
How does pricing work?
Cash-pay care is a $39 clinical fee paid now. If prescribed, we charge your saved card for medication — from $149 with coupon if eligible. A licensed pharmacy dispenses. Government-program patients generally cannot use manufacturer coupons. Offers depend on clinical review.
How long is a consultation?
A consultation takes about 15 minutes and can be completed by video or phone.
How often will I be billed?
The $39 care fee is charged at checkout and we save that card. If a clinician approves treatment, we charge the same card for medication. This care fee does not auto-renew as a monthly membership.
When do I pay for medication?
After a clinician approves treatment we charge the card saved at your care-fee checkout. You will see the medication amount in your account; if your bank needs extra confirmation, you tap Pay with the card already on file.
How it works
-
1
Choose your path
Browse programs and pick the care option that fits your goals.
-
2
Complete a consult
Share your history so a clinician can review and approve next steps.
-
3
Medication ships
Once approved, your treatment is prepared and shipped to your door.
-
4
Ongoing support
Stay connected with our care team for questions along the way.